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Installing Printer Drivers

  Personal Printer Setup

  Network Printer Setup

  Troubleshooting Instructions


Personal Printer Setup

  1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator.

NOTE: If the CD does not automatically launch, click start® Run, and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK.
  1. Click Software Installation to launch the installation software.

  2. Select Personal Installation (USB or Parallel), and then click Next.

  3. Click Install.

  4. Follow the instructions that appear on the Found New Hardware Wizard dialog box to install the printer driver on your computer.

  5. When the Completing the Found New Hardware Wizard dialog box appears, click Finish.

  6. Select either Typical Installation (recommended) or Custom Installation from the installation wizard, and then click Install. If you select Custom Installation, you can select the specific software you want to install.

  7. Click Finish to exit the wizard when the Congratulations! screen appears. If necessary, click Print Test Page to print a test page or FAX Initial Setup to setup the fax on your printer.

USB Printing

A local printer is a printer attached to your computer or a print server using a USB. If your printer is attached to a network and not your computer, see "Network Printer Setup".

Network Printer Setup

Printing and Checking the System Settings Page

Before installing the printer driver on your computer, print the System Settings page to check your printer's IP address.

From the Printer Operator Panel

  1. Press until >SETUP appears, and then press .

  2. Press until >Reports appears, and then press .

  3. System Settings is displayed. Press .

The System Settings page is printed.

  1. Look under the TCP/IP heading on the System Settings page.

If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the System Settings page again.

From Your Computer

  1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility.

The Quick Launch Utility dialog box opens.

  1. Click the Tool Box button.

The Tool Box dialog box opens.

  1. Select the printer from Printer Name.

The Tool Box opens.

  1. Click the Printer Settings Report tab.

  2. Select Reports from the list at the left side of the page.

The Reports page is displayed.

  1. Click the System Settings button.

The System Settings page is printed.

  1. Look under the TCP/IP heading on the System Settings page.

If the IP address is 0.0.0.0, wait for a few minutes to resolve the IP address automatically, and then print the System Settings page again.

Disable Microsoft® Windows® XP, Windows Vista®, or Windows Server® 2008 Firewall Before Printer Software Installation

NOTE: This step may not be necessary if you have Windows XP Service Pack 2 installed.

If your printer is connected directly to a network and the Windows XP, Windows Vista, or Windows Server 2008 firewall is enabled, you cannot view your networked printer(s) when you run the Dell™ printer installation software. To prevent this situation, disable the firewall before you install the Dell printer software. To disable or enable the firewall, perform the following steps.

NOTICE: It is recommended that you enable your Windows XP, Windows Vista, or Windows Server 2008 firewall after you install the printer software. Enabling the firewall after you install the printer software does not limit the use of your printer.
  1. Click the start button and click Help and Support.

  2. In the Search box, type firewall and then press Enter.

In the list, click Turn Windows Firewall on or off and then follow the instructions on the screen.

Local Printer Setup

  1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator.

NOTE: If the CD does not automatically launch, click start® Run, and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK.
  1. Press Software Installation to launch the installation software.

  2. Select Network Installation, and then click Next.

  3. Select Local Installation, and then click Next.

  4. Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click Refresh to refresh the list or click Add Printer to add a printer to the list manually. You may specify the IP address and port name at this point.

If you have installed this printer on the server computer, select the I am setting up this printer on a server check box.

NOTE: When using AutoIP, 0.0.0.0 is displayed in the installer. Before you can continue, you must enter a valid IP address.
  1. Specify the printer settings, and then click Next.

    1. Enter the name of your printer.

    1. If you want other users on the network to access this printer, select the Share this printer with other computers on the network check box, and then enter a share name that users will easily identify.

    2. If you want to set a printer as the default, select the Set this printer as default check box.

    3. If you want to restrict color printing, select the appropriate Dell ColorTrack option. Enter the password when Color - Password Enabled is selected for Dell ColorTrack.

    4. If you want to install the fax driver, check the FAX Driver check box.

  2. Select the software and documentation that you want to install, and then click Next. You can specify folders in which you install the Dell software and documentation. To change the folders, click Browse.

  3. Click Finish to exit the wizard when the Congratulations! screen appears. If necessary, click Print Test Page to print a test page or FAX Initial Setup to setup the fax on your printer.

  4. If you go on to FAX Initial Setup:

    1. On the FAX Settings page, specify Country, Date, Time, Line Type and Tone/Pulse, and then click Next.

    1. On the Printer unique Settings page, specify Receive Mode, DRPD Pattern, FAX Header Name, and FAX Number, and then click Next.

    2. On the Confirm Settings page, confirm the current settings, and then click Send.

    3. On the FAX Setting is Completed page, click Finish.

Enable Network Discovery and File Sharing for all Public Networks

You can skip "Disable User Account Control" for this procedure.

NOTE: This step is required when you use Windows Vista or Windows Server 2008 for the server computer.
  1. Click Start® Network.

  2. Click Network discovery and file sharing are turned off. Network computers and devices are not visible. Click to change.

  3. Click Turn on network discovery and file sharing.

  4. Click Yes, turn on network discovery and file sharing for all public networks.

Remote Printer Setup

Before Installation

Before you start remote installation, perform the following procedures.

Allow Print Spooler to Accept Client Connections
NOTE: This step is required for Windows XP 64-bit Edition, Windows Server 2003, Windows Server 2003 Enterprise x64 Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, and Windows Server 2008 Enterprise x64 Edition.
  1. Click start® Run.

For Windows Server 2003/Windows Server 2008: Click Start® Run.

For Windows Vista: Click Start® All Programs® Accessories® Run.

  1. Type gpedit.msc, and then click OK.

  2. Click Computer Configuration® Administrative Templates® Printers.

  3. Right-click Allow Print Spooler to accept client connections and select Properties.

  4. From the Setting tab, select Enabled, and then click OK.

  5. Restart the computer.

Share the Firewall File and Printer
NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, and Windows Server 2008 Enterprise x64 Edition.

For Windows XP:

  1. Click start® Control Panel.

  2. Select Security Center.

  3. Click Windows Firewall.

  4. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK.

For Windows Vista:

  1. Click Start® Control Panel.

  2. Select Security.

  3. Click Windows Firewall.

  4. Click Change settings.

  5. Click Continue.

  6. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK.

For Windows Server 2008:

  1. Click Start® Control Panel.

  2. Double-click Windows Firewall.

  3. Click Change settings.

  4. From the Exceptions tab, check the File and Printer Sharing check box, and then click OK.

Start Remote Registry
NOTE: This step is required for Windows Vista or Windows Server 2008.

For Windows Vista:

  1. Click Start® Control Panel.

  2. Select System and Maintenance.

  3. Click Administrative Tools.

  4. Double-click Services.

  5. Click Continue.

  6. Right-click Remote Registry and select Start.

  7. Right-click Remote Registry and select Properties.

  8. Change Startup type: to Automatic, and then click OK.

For Windows Server 2008:

  1. Click Start® Administrative Tools.

  2. Click Services.

  3. Right-click Remote Registry and select Start.

  4. Right-click Remote Registry and select Properties.

  5. Change Startup type: to Automatic, and then click OK.

Disable User Account Control
NOTE: This step is required for Windows Vista or Windows Server 2008.

For Windows Vista:

  1. Click Start® Control Panel.

  2. Select User Accounts and Family Safety.

  3. Click User Accounts.

  4. Click Turn User Account Control on or off.

  5. Click Continue.

  6. Clear the Use User Account Control (UAC) to help protect your computer check box.

  7. Restart the computer.

For Windows Server 2008:

  1. Click Start® Control Panel.

  2. Double-click User Accounts.

  3. Click Turn User Account Control on or off.

  4. Clear the Use User Account Control (UAC) to help protect your computer check box.

  5. Click OK.

  6. Restart the computer.

Enable Network Discovery and File Sharing for all Public Networks

You can skip "Disable User Account Control" for this procedure.

NOTE: This step is required when you use Windows Vista or Windows Server 2008 for the server computer.
  1. Click Start® Network.

  2. Click Network discovery and file sharing are turned off. Network computers and devices are not visible. Click to change.

  3. Click Turn on network discovery and file sharing.

  4. Click Yes, turn on network discovery and file sharing for all public networks.

Disable Simple File Sharing
NOTE: This step is required for Windows XP or Windows XP 64-bit Edition.
  1. Click start® Control Panel.

  2. Select Appearance and Themes.

  3. Select Folder Options.

  4. From the View tab, clear the Use simple file sharing(Recommended) check box, and then click OK.

  5. Click start® Control Panel.

  6. Select Performance and Maintenance.

  7. Select Administrative Tools.

  8. Click Local Security Policy.

  9. Click Local Policies® Security Options.

  10. Right-click Network access: Sharing and security model for local accounts and select Properties.

  11. Ensure Classic - local users authenticate as themselves is selected.

Installing the Printer Driver

  1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator.

NOTE: If the CD does not automatically launch, click start® Run, and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK.
  1. Press Software Installation to launch the installation software.

  2. Select Network Installation, and then click Next.

  3. Select Remote Installation, and then click Next.

NOTE: Installation on Windows XP Home Edition, Vista Home Basic, Vista Home Premium, or Windows Server 2008 is not supported.
  1. Enter the computer name, user ID, and password. Then, click Add.

  2. Click Next.

  3. Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click Refresh to refresh the list or click Add Printer to add a printer to the list manually. You may specify the IP address and port name at this point.

NOTE: When using AutoIP, 0.0.0.0 is displayed in the installer. Before you can continue, you must enter a valid IP address.
  1. Specify the printer settings, and then click Next.

    1. Enter the name of your printer.

    1. If you want other users on the network to access this printer, select the Share this printer with other computers on the network check box, and then enter a share name that users will easily identify.

    2. If you want to set a printer as the default, select the Set this printer as default check box.

    3. If you want to restrict color printing, select the appropriate Dell ColorTrack option. Enter the password when Color-Password Enabled is selected for Dell ColorTrack.

    4. If you want to install the fax driver, check the FAX Driver check box.

  2. Select the software and documentation that you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Input.

  3. Click Finish to exit the wizard when the Congratulations! screen appears.

Use the Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement consumables, just click the Dell supplies link right from your web browser.

NOTE: The Dell Printer Configuration Web Tool is not available when the printer is locally attached to a computer or a print server.

To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser, and the printer configuration appears on the screen.

You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.

To set up e-mail alerts:

  1. Launch the Dell Printer Configuration Web Tool.

  2. Click E-Mail Alert link.

  3. Under E-Mail Server Settings, enter the Primary SMTP Gateway, the Reply Address, and enter your email address or the key operator's email address in the email list box.

  4. Click Apply New Settings.

NOTE: The SMTP server will display Connection pending untill printer sends an alert until an error occurs.

Troubleshooting Instructions

Use the Customer Mode to locate the unit in the printer that causes a problem.

Checking the Printer Operations

  1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility.

The Quick Launch Utility dialog box opens.

  1. Click the Tool Box button.

The Tool Box dialog box opens.

  1. Select the printer from Printer Name.

  2. The Tool Box opens.

  3. Click the Diagnosis tab.

  4. Select Machine Check from the list at the left side of the page.

The Machine Check page is displayed.

  1. Click the Start button after selecting the desired item.

The selected page is printed.

Resetting Defaults

After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values.

From the Printer Operator Panel

  1. Press until >SETUP appears, and then press .

  2. Press until >Admin Menu appears, and then press .

  3. Press until >Maintenance appears, and then press .

  4. Press until >Initialize NVM appears, and then press .

  5. Press until >System Section appears, and then press .

  6. The Are you sure? message appears on the operator panel , and then press or to select Yes. Press

The printer restarts automatically to apply the settings.

From Your Computer

  1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility.

The Quick Launch Utility dialog box opens.

  1. Click the Tool Box button.

The Tool Box dialog box opens.

  1. Select the printer from Printer Name.

The Tool Box opens.

  1. Click the Printer Maintenance tab.

  2. Select Reset Defaults from the list at the left side of the page.

The Reset Defaults page is displayed.

  1. Click System Section button.

The printer restarts automatically to apply the settings.

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