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Maintaining Your Printer

  Determining the Status of Supplies

  Conserving Supplies

  Ordering Supplies

  Storing Print Media

  Storing Consumables

  Replacing Toner Cartridges

  Replacing the Print Head Device (PHD) Unit

  Replacing Retard Roller

  Cleaning the Feed Roller Inside the Printer

  Cleaning the CTD Sensor Inside the Printer

  Adjusting Color Registration

  Cleaning the Scanner

  Cleaning the ADF Feed Roller

You need to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.

Determining the Status of Supplies

If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer's IP address in your web browser to view this information. To use the E-Mail Alert Setup feature that notifies you when the printer requires new supplies, type your name or the name of the key operator in the e-mail list box.

On the operator panel, you can also confirm the following:

• Any supply or maintenance items that require attention replacing (However, the printer can only display information about one item at a time.)
  
  
• Amount of toner remaining in each toner cartridge
  
  

Conserving Supplies

You can change several settings in your printer driver to conserve toner cartridge and paper.

Ordering Supplies

You can order consumables from Dell on the Internet when using a networked printer. Type the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

You can also order toner cartridges by the following method.

1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Dell Supplies Management System.
   
   

The Dell Supplies Management System window appears.

2. Select your printer from the Select Printer Model list.
   
   
3. If ordering from the web:
   
   
   1. When you cannot get information from the printer automatically by two-way communication, a window that prompts you to type the Service Tag number appears. Type your Dell printer Service Tag number in the field provided.
      
      

Your Service Tag number is located inside the side cover of your printer.

2. Select a URL from the Select Reorder URL list.
   
   
3. Click Visit Dell printer supplies ordering web site.
   
   
4. If ordering by phone, call the number that appears under the Order by Phone heading.
   
   

Storing Print Media

To avoid potential paper feeding problems and uneven print quality, there are several things you can do.

• To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.
  
  
• Store cartons of print media on a pallet or shelf, rather than directly on the floor.
  
  
• If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so the edges do not buckle or curl.
  
  
• Do not place anything on top of the print media packages.
  
  

Storing Consumables

Store consumables in their original packaging until you need to use them. Do not store consumables in:

• Temperatures greater than 40°C (104°F).
  
  
• An environment with extreme changes in humidity or temperature.
  
  
• Direct sunlight.
  
  
• Dusty places.
  
  
• A car for a long period of time.
  
  
• An environment where corrosive gases are present.
  
  
• A humid environment.
  
  

Replacing Toner Cartridges

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide.

Dell toner cartridges are available only through Dell. You can order more cartridges online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell™".

It is recommended to use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

CAUTION: Never throw used toner cartridges into fire. The residual toner could explode resulting in burns and injuries.

CAUTION: Do not shake the used toner cartridge to avoid spilling of toner.

Removing the Used Toner Cartridge

1. Open the side cover.
   
   

2. Push the latch(es) backwards to pop open the toner cartridge(s) that you want to replace.
   
   

3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge.
   
   

CAUTION: Do not shake the toner cartridge as it may spill some toner.

Installing a New Toner Cartridge

1. Ensure that the color of the new toner cartridge matches that on the handle before replacing it. Shake the toner cartridge five or six times to distribute the toner evenly.
   
   

2. Insert the toner cartridge into the associated cartridge holder, and slide the latches of the toner cartridge.
   
   

3. Close the side cover.
   
   

Replacing the Print Head Device (PHD) Unit

1. Ensure that the printer is turned off.
   
   
2. Press the side button and open the front cover.
   
   

3. Turn the four PHD lock levers counterclockwise.
   
   

4. Pull the PHD unit out of the printer.
   
   

Installing the PHD Unit

1. Open the PHD packaging.
   
   

2. Pull out the PHD unit from the packaging.
   
   

3. Completely remove the eight yellow ribbons from the PHD unit.
   
   

4. Remove the rear protective cover from the PHD unit.
   
   

NOTE: Do not remove the front protective cover at this moment.

5. Insert the PHD unit until the line on the handle aligns with the white line on the printer.
   
   

6. Turn the four PHD lock levers 90 degrees clockwise to lock the PHD unit.
   
   

7. Carefully remove the front protective cover from the PHD unit.
   
   

NOTICE: Ensure that you do not hit the belt unit when removing the front protective cover.

8. Close the front cover.
   
   

Replacing Retard Roller

Keeping the retard roller in the paper tray clean helps ensure the best possible copies. It is recommended to clean the separator at regular intervals.

CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide.

Dell retard rollers are available only through Dell. To order by phone, see "Contacting Dell™".

It is recommended to use Dell retard rollers for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

Removing the Used Retard Roller in the Tray 1

NOTE: Remove all paper or media from the tray before pulling the tray out of the printer.

1. Pull the tray 1 out of the printer carefully. Hold the tray with both hands, lift the front slightly, and remove it from the printer.
   
   

NOTE: Ensure that you remove all the paper from the tray 1 before removing the retard roller.

NOTE: Carefully replace the tray 1 so that it does not fall down.

2. By holding the retard roller tabs with your fingers, pull the retard roller out of the groove in the axle.
   
   

Installing the New Retard Roller in the Tray 1

1. Align the new retard roller to the groove on the axle.
   
   

2. Insert the retard roller into the axle till it snaps fit so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle.
   
   

3. Load paper and place it in the printer.
   
   

Cleaning the Feed Roller Inside the Printer

Clean the feed roller inside the printer if print media does not feed correctly.

1. Ensure that the printer is turned off.
   
   
2. Push the side button and open the front cover.
   
   

3. Turn the four PHD lock levers counterclockwise, and then pull the PHD unit out of the printer.
   
   

4. Hold the gray tabs, and then pull out the PHD unit.
   
   

NOTE: Keep the PHD unit in a dark place.

5. Clean the feed roller inside the printer with a dry cloth.
   
   

6. Insert the PHD unit until it stops and turn the four PHD lock levers clockwise to lock the PHD unit.
   
   

7. Close the front cover.
   
   

Cleaning the CTD Sensor Inside the Printer

Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel.

1. Ensure that the printer is turned off.
   
   
2. Push the side button and open the front cover.
   
   

3. Clean the CTD sensor inside the printer with a clean dry cotton swab.
   
   

4. Close the front cover.
   
   

Adjusting Color Registration

To adjust the color registration when you first install the printer or after moving it to a new location, follow the procedure below.

Printing the Color Registration Chart

From the Printer Operator Panel

1. Press until >SETUP appears, and then press .
   
   
2. Press until >Admin Menu appears, and then press .
   
   
3. Press until >Maintenance appears, and then press .
   
   
4. Press until >Color Reg Adjust appears, and then press .
   
   
5. Press until >Color Reg Chart appears, and then press .
   
   

The color registration chart is printed.

From Your Computer

1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility.
   
   

The Quick Launch Utility dialog box opens.

2. Click the Tool Box button.
   
   

The Tool Box dialog box opens.

3. Select the printer from Printer Name.
   
   

The Tool Box opens.

4. Click the Printer Maintenance tab.
   
   
5. Select Registration Adjustment from the list at the left side of the page.
   
   

The Registration Adjustment page is displayed.

6. Click the Start button next to Color Regi Chart.
   
   

The color registration chart is printed.

Determining Values

On the color registration chart, there are two types of charts: Chart 1 (fast scan) and Chart 2 (slow scan).

The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction.

The following explains how to determine the adjustment values for the fast scan and the slow scan using Chart 1 and Chart 2.

First Scan

On the Chart 1 of the color registration chart, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-9 - +9) indicated by the straightest line for each color.

When the value is 0 for each color, you do not need to adjust the color registration for the fast scan.

When the value is not 0, enter the value using the procedure in "Entering Values".

Slow Scan

On the Chart 2 of the color registration chart, find the medium line within the range of white area for each color pattern (Y, M, and C). If you find the medium line, make a note of the value (-9 - +9) indicated by the medium line for each color.

When the value is 0 for each color, you do not need to adjust the color registration for the slow scan.

When the value is not 0, enter the value using the procedure in "Entering Values".

Entering Values

From the Printer Operator Panel

Using the operator panel, enter the values found in the color registration chart to make adjustments.

1. Press until >SETUP appears, and then press .
   
   
2. Press until >Admin Menu appears, and then press .
   
   
3. Press until >Maintenance appears, and then press .
   
   
4. Press until >Color Reg Adjust appears, and then press .
   
   
5. Press until >Enter Adjustment appears, and then press .
   
   
6. >Lateral Adjustment is displayed. Press to specify the values for the lateral direction.
   
   

The cursor is located at the first digit of the Lateral Adjustment.

7. Press or until you reach the value (for example, +3) displayed on the chart.
   
   
8. Press once and move the cursor to the next value.
   
   
9. Repeat steps 6 and 7 to enter all of the digits of the Lateral Adjustment, and then press .
   
   
10. Press until >Process Adjustment appears, and then press to specify the values for the process direction.
    
    

The cursor is located at the first digit of the Process Adjustment.

11. Press or until you reach the value (for example, +3) displayed on the chart.
    
    
12. Press once and move the cursor to the next value.
    
    
13. Repeat steps 11 and 12 to enter all of the digits of the Process Adjustment, and then press .
    
    
14. Press the button.
    
    
15. Press until >Color Reg Chart appears, and then press .
    
    

The color registration chart is printed with the new values.

16. Press .
    
    
17. Adjust till all straight lines are at the value of 0. Viewing the images before and after will help.
    
    

From Your Computer

Using the Tool Box, enter the values that you found in the color registration chart to make adjustments.

1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility.
   
   

The Quick Launch Utility dialog box opens.

2. Click the Tool Box button.
   
   

The Tool Box dialog box opens.

3. Select the printer from Printer Name.
   
   

The Tool Box opens.

4. Click the Printer Maintenance tab.
   
   
5. Select Registration Adjustment from the list at the left side of the page.
   
   

The Registration Adjustment page is displayed.

6. Select the value with the straight line, and then click the Apply New Settings button.
   
   
7. Click the Start button next to Color Regi Chart.
   
   

The color registration chart is printed with the new values.

8. Adjust till all straight lines are at the value of 0. Show image of before and after adjustment will help.
   
   

CAUTION: After printing the color registration chart, do not turn off the printer until the printer motor has stopped running.

NOTE: If 0 is not next to the straightest lines, determine the values and adjust the printer again.

Cleaning the Scanner

Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start of each day and during the day, as needed.

1. Slightly dampen a soft lint-free cloth or paper towel with water.
   
   
2. Open the document cover.
   
   

3. Wipe the surface of the document glass and ADF glass until it is clean and dry.
   
   

4. Wipe the underside of the white document cover and white sheet until it is clean and dry.
   
   
5. Close the document cover.
   
   

Cleaning the ADF Feed Roller

Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals.

1. Open the ADF cover.
   
   

2. Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean.
   
   

If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled. In this case, slightly dampen a soft lint-free cloth or paper towel with a neutral detergent or water, and then remove the contamination from the ADF feed roller until it is clean and dry.

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